Privacy
Clear handling of your sourcing information.
We use the details you share to review your requirement, reply to you, and coordinate the next sourcing step.
What we collect
Only what is needed to understand the request.
Your name, email, WhatsApp number, company, and target market help us respond appropriately.
Product, quantity, timing, packaging, and other requirements are used to assess practical sourcing routes.
Uploaded images are stored as authenticated assets. They are not published or placed in the public website media library.
Access and retention
Restricted to the people handling your inquiry.
Reference files require an operations credential and a short-lived signed retrieval request. StarNavi keeps inquiry information only for as long as it is needed for sourcing follow-up, legal obligations, security, and operational records.
To request access, correction, or deletion, email [email protected]. We may retain limited records where required by law or needed to resolve a dispute.